Refund policy

SALE products are final sale, exchanges or returns will be resolve upon conditions. Please make sure you select the right products and sizes!! 

For items not listed as "SALE", we are welcome to help you exchange store credit. We do not take return since all items are hand inspected before shipping. All items returning our way will not be cover on shipping fees. We will inspect returning items once received and store credit will issue after that. This process maybe take up to 1 week after your package arrived at our warehouse. Thank you for you understanding!

You can contact us at hibears@bearbybear.com for further questions!!